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ORDERING ONLINE

Finding the One

Since launching in 2012 as an online flagship boutique and then with our new NYC flagship showroom in Nov 2016, we have plenty of experience servicing brides, bridesmaids and customers worldwide. By bringing all our expertise and making it as easy and fast as possible in the process of selecting and ordering your dream dress online so you can be rest assured and feel totally relaxed and confident as we are about the purchase of your beautiful dress – and we’re confident, because we know you’ll love it. We would love for all our customers to look and feel like beautiful Goddesses in their Goddess dress especially on their special day!

 

As a team of women that design for and celebrate women of all body shapes, sizes and cultures, we understand how hard it can be to choose THE GOWN! We find some of our brides choose one gown instantly and need no further help, and others are torn between 3 or more styles. We are here to guide you as much as you need- send us a picture, tell us your concerns, let us help you.

 

Our gowns are MADE to embrace your natural beauty, whether you are petite, athletic or curvy. Our mission is to make you feel beautiful. The some stretch elements in the soft matte jersey lining of our gowns allow them to hug you in all the right places- depending on what feature you are wanting to highlight or hide.

 

Our collections are designed and handmade in our own production teams using the finest materials from sourcing gorgeous European (French, Italian) and Japanese lace to the highest quality matte jersey double lining (with the softest & most comfortable stretch that is breathable and super flattering) with delivery worldwide; we speak to bride-to-be’s all over the world and help them with their decision process everyday all day.

 

And here are some common questions we get asked that may help you right here, right now…

 

Pregnant Bride
We love dressing our glowing pregnant brides on their special day. The best dress choice will vary depending on how big your baby bump is. And we can custom make upon request (at additional fees) to suit our maternity brides-to-bes.

 

Large Bust Size

Most of all our bridal gowns & comes with built-in hidden bra cup support. If not there are so many options for bras and adhesive cups that offer invisible support that can be worn under our dresses.  This means most gowns can work with a larger bust and our stylists can help you find the perfect bra.

 

Needing To Cover-Up

Yes just easily add our Faux Fur Throw, Lace Cape or Robe. And of course, we have a range of gorgeous long sleeves gowns too and we just love seeing our brides wear a leather jacket, chic blazeror coat for the cooler winter weddings – making it your own style!

 

Out of Your Comfort Zone Choosing a Gown?

Let us know your concerns and we can advise on what types of gowns will best suit your body shape / size / height. All of our gowns are made to make you feel absolutely beautiful and comfortable.

 

For further advice from your own personal GBN stylist please email [email protected]

 

Let’s Make You Look & Feel Like a Beautiful Goddess in Finding The One! xxx

 

 

 

The Ordering Process

 

We try to make it super easy, fast and as hassle free as possible for you!

When you have chosen your dream wedding dress, it’s time to get excited and officially begin your Goddess journey with Goddess By Nature:

 

  • On your dress product page, click ‘Add to Cart’. Please select your general dress size (AU 6-16 / US 0 – 10), colour and other options in some cases. Don’t worry too much about sizing as we’ll confirm the details according to our size chart using your measurements in the next step.
  • Once we have received your order, we’ll send you an email requesting the professional measurements of your bust, waist (smallest measurement of your torso), hips (lower bottom – not bones), and hollow to hem (with wedding shoes on).
  • Once we have received your details, we’ll match you to the standard sizing of our size chart. We make the length measurement in 5cm increments so we’ll round your measurement. You are not required to do anything else at this stage, besides plan the rest of your big day, of course!
  • Once you receive your dress, alterations / tweaks are very common. All alteration costs are covered by the Bride.

 

The options of payment are Credit Card and Bank Transfer (only available for our Australian customers). Credit Card is our preferred method but please choose the option most convenient to you. If you wish to transfer (it takes a few days) and your wedding is less than 10 months away, please screenshot the confirmation of the transfer and send it to us so we can start making your dress even before we receive the payment.

 

If you have any questions before or after ordering, don’t hesitate to email us. We only offer certain changes to our designs. All our bridal gowns come in ivory lace only and made with our signature double layer matte jersey lining underneath which is available in different colours. Unfortunately, changes cannot be accepted once the order has been processed.

 

 

Production

Please give us 24-48 hours to respond to your enquiry. Also, please note office staff generally do not work on the weekends, so all emails sent on the weekend will receive a reply the following one to two working days afterwards.

 

We prefer our brides to receive their dress at least 1 to 3 months before the wedding day. We advise ordering your dress within 10-12 months of your wedding.

 

The production time for bridal gowns are 4 – 6 months and rush orders can be catered for in 2 – 3 months at additional costs.

For bridesmaids & evening wear the production time is 6 – 8 weeks and rush orders can be catered for in 4 weeks or less at additional costs.

 

Shipping & Delivery

Depending on where you’re located and how many dresses are purchased your shipping costs will be automatically calculated upon checkout.

 

We post your bridal gown in a complimentary GBN bridal box gift packaged and wrapped beautifully. We also recommend purchasing an additional GBN bridal gown dust bag at additional $20.00 to protect your gown and for safe storage when you take it out of the box upon arrival.

For bridesmaids & evening wear dresses they are packaged beautifully in a GBN dust bag.

 

We will email you with the tracking number so you can watch it arrive.

We ship via local courier only with tracking, insurance and signature will be required on delivery.  If there is no one home to receive the parcel during business hours it is best to please advise for us to send it to your work address or alternative address where someone will be there to sign for it ensuring a safe delivery.

 

 

International Shipping

We ship worldwide. Import duties, taxes and custom charges are not included in the price and are the responsibility of the buyer. The amount charged is at the discretion of the customs agency within the destination country and is determined, in part, by the value of the item/s. It is illegal to falsify customs declarations. Payment of duties and taxes are due at collection/delivery. Please check with your country’s customs office to determine what additional cost will be added prior to purchase.

 

 

When you receive your dress

 

Please try on the dress as soon as possible without make-up, lotions or fake-tan.

 

We make your dress according to the size chart that matches the measurements you gave us.

We highly recommend all our brides have their measurements professionally taken. Because each body is different and unique, you might find that going to a local alterations shop is an easy way to make the dress fit exactly how you like it to fit, particularly for tight fitting dresses. Our dresses can all be easily altered at a professional alterations place.

 

In the rare occasion you think we have made a mistake with the measurements, please send us a few photos and we’ll happily ensure that it is fixed up at our cost. Unfortunately, we can only cover costs if the misfit is brought to our attention within 24 hours of delivery.

 

Returns

All our GBN dresses are made specifically for you and is made to order, so unfortunately we cannot offer a refund. So please choose carefully prior to ordering. You can also request for fabric swatches and samples too here.  If, before you order, you would like to see more photos of your design, we are happy to send you more images from our photoshoots and behind the scenes. The dresses we have for our photoshoots are the same dress as the samples in our boutiques, and will be the same as your dress.

 

Change of Mind

Unfortunately we do not refund due to change of mind. If we haven’t started your dress you are more than welcome to change your order but we cannot refund. We cannot either refund you if you feel that dress does not suit you, as this dress was made specifically for you.

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